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Vox & Vale: Website Privacy Policy

Version: 2.0 Effective Date: May 1, 2025 Last Updated: May 15, 2025

 

Introduction

Welcome to Vox & Vale (“Vox & Vale”, “Company”, “we”, “us”, “our”). We are committed to protecting the privacy of visitors to our website, www.voxandvale.com (the “Site”), and individuals who interact with our services. This Privacy Policy outlines the types of personal information we may collect, how we use it, the choices you have regarding your information, and the measures we take to safeguard it.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Site or our services.

 

1. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). We may collect the following categories of Personal Information:

Information You Provide Directly:

  • Contact Information: Such as your name, email address, phone number, company name, and job title when you fill out contact forms (e.g., for booking a discovery call), subscribe to our newsletter (if applicable), or communicate with us directly.
  • Client Information: If you become a client of Vox & Vale, we collect information necessary to provide our ghostwriting and strategic thought leadership services, including business details, project requirements, and communication records.
  • Payment Information: When processing payments for our services, we utilize third-party payment processors (e.g., Stripe, PayPal, or other selected processor). We do not directly store your full credit card numbers; payment information is handled securely by our processors according to their privacy policies.
 

Information Collected Automatically:

  • Log Data: When you visit our Site, our servers automatically record information that your browser sends, such as your IP address, browser type and settings, the date and time of your request, and how you interacted with the Site.
  • Cookies and Similar Technologies: We use cookies (small text files placed on your device) and similar technologies (like web beacons or pixels) to operate our Site, understand usage, personalize your experience, and potentially for marketing purposes. You can control cookies through your browser settings. 
  • Analytics Data: We may use third-party analytics services (e.g., Google Analytics, or other selected analytics provider) to help us understand how users engage with our Site. These services may collect information such as pages visited, time spent on pages, and referral sources.
 

2. How We Use Your Information

We use the Personal Information we collect for various purposes, including:

  • To Provide and Manage Services: To respond to your inquiries, schedule discovery calls, onboard you as a client, deliver our specialized ghostwriting and strategic thought leadership services, manage client relationships, and process payments.
  • To Communicate With You: To send you information about our services, respond to requests, provide updates, send newsletters or marketing communications (where you have opted-in), and request feedback.
  • To Improve Our Site and Services: To analyze usage trends, monitor the effectiveness of our Site and marketing efforts, troubleshoot issues, and develop new features or services to better serve F500 Leadership Coaches.
  • For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Service; and to protect the rights, property, or safety of Vox & Vale, our clients, or others.
  • For Marketing and Advertising: With your consent where required by applicable law, to send promotional materials or targeted advertisements about our services that may be of interest to you.
 

3. How We Share Your Information

We do not sell your Personal Information.

We may share your Personal Information in the following limited circumstances:

  • With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as website hosting (e.g., Kinsta), payment processing (e.g., Stripe), email delivery (e.g., Google Workspace, ConvertKit), scheduling (e.g., Calendly), CRM management (e.g., Airtable), analytics providers, and cloud storage solutions. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (a) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) enforce our agreements with you; (c) investigate and defend ourselves against any third-party claims or allegations; (d) protect the security or integrity of our Service; or (e) exercise or protect the rights and safety of Vox & Vale, our users, personnel, or others.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
  • With Your Consent: We may share your information for other purposes with your explicit consent.
 

4. Your Choices and Rights

Depending on your location and applicable laws (e.g., GDPR for European residents, CCPA for California residents), you may have certain rights regarding your Personal Information:

  • Access: You may have the right to request access to the Personal Information we hold about you.
  • Correction: You may have the right to request correction of inaccurate Personal Information.
  • Deletion: You may have the right to request deletion of your Personal Information, subject to certain exceptions (e.g., where retention is necessary for legal or contractual obligations).
  • Objection/Restriction: You may have the right to object to or request restriction of certain processing activities.
  • Data Portability: You may have the right to receive your Personal Information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where processing is based on consent (e.g., for marketing communications), you have the right to withdraw consent at any time.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us directly at hello@voxandvale.com.
 

To exercise these rights, please contact us using the information provided in Section 10 (“Contact Us”). We will respond to your request consistent with applicable law.

Do Not Track: Some web browsers offer a “Do Not Track” (DNT) feature. Our Site does not currently respond to DNT signals, as there is no industry-standard interpretation or practice for DNT signals.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, or disclosure (e.g., encryption, access controls). However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and take appropriate measures to protect your information.

 

6. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements, or to resolve disputes). When we no longer have a legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

 

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Vox & Vale is based in the United States. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected Personal Information from a child under the specified age without verification of parental consent, we will take steps to delete such information promptly. If you believe we might have any information from or about a child, please contact us.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, service offerings, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site or our services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.